Mahnoor App (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our mobile application (available on Android and Apple platforms) and our website mahnoorfood.com.
This policy complies with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong, and meets the requirements of the Apple App Store and Google Play Store.
We may collect the following types of personal data:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Name, gender | Account setup, personalization |
| Contact Data | Email, phone number, delivery address | Order fulfillment, support |
| Transaction Data | Purchase history, payment method | Order processing, receipts |
| Technical Data | Device type, OS, IP address | App performance, fraud prevention |
| Location Data | Approximate location (if permitted) | Delivery accuracy, regional offers |
| Identity Data | Name, gender | Account setup, personalization |
| Contact Data | Email, phone number, delivery address | Order fulfillment, support |
| Transaction Data | Purchase history, payment method | Order processing, receipts |
| Technical Data | Device type, OS, IP address | App performance, fraud prevention |
| Location Data | Approximate location (if permitted) | Delivery accuracy, regional offers |
| Marketing Preferences | Opt-in status for promotions | Sending offers and updates |
We do not collect health data, biometric data, or access your contacts, SMS, or call logs.
We use your data to:
We do not use your data for behavioral advertising or sell it to third parties.
We may share your data with:
All third parties are contractually bound to protect your data and use it only for specified purposes.
We implement strong security measures:
You have the right to:
To exercise these rights, contact us at privacy@mahnoorfood.com.
We retain personal data only as long as necessary for the purposes stated above or as required by law. Inactive accounts may be purged after 24 months of inactivity.
Mahnoor App is intended for users aged 18 and above. We do not knowingly collect data from minors.
Our app may link to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before engaging.
For privacy-related inquiries, data access requests, or concerns, please contact us at privacy@mahnoorfood.com.
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of the app after changes indicates acceptance.
Mahnoor App Privacy Team
Email: privacy@mahnoorfood.com
Website: mahnoorfood.com